5S’s for Services

The flavour of Manga and Anime animation has been used to great effect to illustrate Japanese operations methodology in the new multimedia exercise “5S”.  Five distinctive, animated characters help users learn how to eliminate waste via the 5S technique, a key element of lean operations, in this highly entertaining and interactive case. This case has been developed by Professors Daisy Escobar and Luis Miravitlles for the Operations and Technology area.

We encourage you to try this entertaining new game and share it in class with your students. You can access the game through the following link: